When creating tickets for other people:

DO_

  • Use the correct project.
  • Use the correct issue type.
  • Use a relevant title, longer than 3 words and shorter than 10.
  • Add a full description with all required context, summary and deadlines.
  • Link to any relevant documents or Wiki / Confluence pages.
  • Link to ticket dependencies.
  • Tag relevant stakeholders.

DO NOT_

  • Assign a ticket directly to someone in a project you do not own.
  • Scope story point values.
  • Assign labels.
  • Specify a CRITICAL priority unless that is accurate.
  • Specify an unrealistic due date.
  • Specify story points.

WHY_

Everyone will be happier!